Service Pillar

Automation & Systems

Custom CRM systems, business dashboards, workflow automation and operational software that replace manual processes and scale with your business. Built from scratch for how you actually work.

Discuss Your Project See the Jacksons CRM

What We Build.

Every system is designed and coded from scratch around your business. No templates, no plugins, no off-the-shelf compromises.

Custom CRM Development

Ground-up lead management systems designed around your exact workflow. Not configured - coded. Every field, every pipeline stage, every automation built specifically for how your business operates.

Business Dashboards

Real-time KPI dashboards that show conversion rates, revenue, pipeline breakdown and team performance at a glance. Data-driven decisions, not guesswork.

Workflow Automation

Replace manual processes with automated systems. Lead assignment, follow-up sequences, payment calculations, report generation - anything repetitive becomes instant.

SMS & Email Automation

Branded automated notifications, customer confirmations, salesperson alerts and follow-up sequences triggered by your CRM events.

API Integrations

Connect your systems to third-party platforms. Webhooks, REST APIs, payment gateways, finance platforms, Spotify, Shopify - whatever your business needs to talk to.

Database-Driven Systems

Relational databases designed to handle real-world complexity. Multi-table architectures with row-level security, encrypted sensitive data and audit trails.

Case Study

Jacksons Motor Group CRM

A car dealership running leads through spreadsheets and third-party dashboards with no visibility, no pipeline and no accountability. We built a production CRM from scratch that the full sales team uses daily.

Pipeline Breakdown - Live Data

Jacksons Motor Group CRM pipeline showing 8 stages from Not Contacted through to Delivered

Integrations:

Pipeline Stages

30+

Data Fields Per Lead

Webhook Integrations

Daily Use

Full Sales Team

Read the full Jacksons CRM case study

From the Sales Team

What the People Using It Say.

“The CRM has changed a lot as our process has changed. Originally, leads dropped straight in from Time4Leasing, but the process has now evolved so customers complete a full finance application through AutoConvert, and the CRM pulls the key finance details back in for us. Andrew has adapted the system around how we actually work, including the updated pipeline and finance information, so it keeps improving as the business changes. It makes the sales process much clearer and helps us manage leads more effectively.”

Beth Khan

Sales Team, Jacksons Motor Group

“The new bulk SMS feature is another good example of how the CRM keeps evolving. It helps us contact multiple customers quickly with important updates about their enquiry, rather than doing everything manually one by one. The system keeps having useful features added that make the workflow smoother for the team and help us stay on top of customer communication.”

Harry Londale

Sales Team, Jacksons Motor Group

Case Study

BNCY Music Portal

A growing music label managing 100+ artists across 5 revenue streams with spreadsheets. Payment calculations that took 3 weeks now run in minutes with a custom portal and automated payment engine.

Owner Dashboard

BNCY Music portal dashboard showing 101 artists, 281 tracks and events

Release Schedule - 35 Upcoming

BNCY Music release schedule showing upcoming tracks with prep status tracking

100+

Artists on Roster

280+

Tracks in Catalogue

Revenue Sources

3 Weeks → Minutes

Manual Process

“Before the new portal and payment system, artist payments were managed manually across multiple spreadsheets. Paying around 30 artists took us 3 weeks and involved checking data across 6 separate spreadsheets, making the process slow, repetitive and difficult to scale. The new platform has reduced a process that once took weeks down to minutes, while also massively improving accuracy, scalability and visibility across the business.”